OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 59 comments received in the last 90 days.
21 July 2025
Great communication, quick turnaround and always a pleasant experience
21 July 2025
Ease of use, convenient location
19 July 2025
See above
16 July 2025
Drop of and collection were smooth, appreciated the video and extra checks.
12 July 2025
Perfect
11 July 2025
Great service. Very friendly obliging staff. My only criticism is the long wait I had before I could book my car in
07 July 2025
The person handling my account very helpful
05 July 2025
Had to contact service centre to see if work done but otherwise excellent
02 July 2025
Everything went according to plan
27 July 2025
Good quality of service although I did have to chase the garage to book the appointment. I was initially (January) told that the parts were not available to do the work and that I would be contacted when they arrived. This didn't happen.